FAQ: Lilith the Black Witch Moth Plush
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why should I pledge towards your Kickstarter now if you will offer it later on your website?

Kickstarter is an all or nothing platform, meaning if one doesn’t reach their first funding goal, they don’t get to keep the money pledged below that initial funding goal. And if that initial funding goal isn’t hit, well, the reward items just won’t be able to be made! When backers pledge towards goals, not only are they making it so an item can get funded in at its most important time, but said item(s) may be produced in limited quantity, thus guaranteeing they will get said item before it becomes more publicly available.

When I personally run a Kickstarter, I generally only order a set amount of reward items, and once those items are sold out, they are gone forever. For every plush I have produced thus far, I have only ordered 500 pieces of each design. I feel by doing this it makes the plush more “collectible” and more desirable to back in a Kickstarter. Obviously depending on how well this Kickstarter does I may need to order more than 500 pieces to meet the demand of my backers, but I won’t know that until the very end.

I also usually offer special Kickstarter pricing on select items, like Early Bird tiers, so pledging early can potentially save you money from regular retail pricing!

Last updated: May 05, 2021 20:29

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: November 2021

I have a delivery goal of November 2021, which gives ample time for production, but please understand that this may have to be bumped up a month or so in case there are any production issues/delays, especially due to COVID-19 (I have a very good relationship with the plush manufacturer that is working on this plush for me, as I have worked with the company for many years now, but as with any overseas production there may be forces working there beyond my control that may delay production). If this is the case though, I will keep my backers thoroughly informed!

Last Updated At: 05/05/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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